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Privacy Policy

Effective Date: August 1, 2025
 Last Updated: September 8, 2025

At Flip the Script Consulting (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring that your data is handled with care and respect. This policy explains how we collect, use, and safeguard your information when you visit flipthescriptconsulting.ca or engage with our coaching, consulting, educational services, or workshops.

1. Who We Are

Flip the Script Consulting is a coaching, consulting, and education business based in Canada. We provide services and resources related to sexual health, relationships, and midlife/mature sexuality challenges and transitions.

2. Information We Collect

We only collect personal information that is necessary to provide our services and improve your experience. This may include:

  • Contact information: name, email address, and phone number
  • Billing information: collected securely through WooCommerce or by e‑transfer
  • Workshop registration details: such as your session choices and preferences
  • Website interactions: information like IP addresses and browser type for analytics and security
  • Optional content: comments or messages you leave on our site or via contact forms

We do not collect sensitive personal details unless you choose to share them during coaching or consultation sessions. Any personal information discussed in sessions is confidential.

3. Payment Security

Payments for workshops or consultations are processed through WooCommerce or via e‑transfer. We do not store your full credit card or banking details on our servers. Transactions are encrypted and handled securely by trusted third‑party payment providers.

4. Cookies & Analytics

We use cookies to enhance your browsing experience, remember your preferences, and analyze website performance. You can manage or disable cookies in your browser settings, but this may affect certain site features.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.
 We only share data with trusted service providers when necessary to:

  • Process payments
  • Register you for workshops
  • Detect and prevent spam or security threats

All service providers are required to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Deliver coaching, consulting, or educational services
  • Maintain accurate business records
  • Comply with legal obligations

Comments and contact form submissions may be stored indefinitely unless you request their deletion.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or update your information
  • Request deletion of your data, subject to legal or contractual obligations
  • Withdraw your consent for data collection at any time

To make a request, contact us at [insert email address].

8. Confidentiality in Coaching & Workshops

We understand that sexual health, relationships, and midlife transitions are sensitive topics. Any personal information shared during coaching, workshops, or consultations is kept strictly confidential, except where disclosure is required by law.

9. Embedded Content & External Links

Our website may contain embedded content (e.g., videos, articles) or links to third‑party websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Flip the Script Consulting
 ? gretal@flipthescriptconsulting.ca
 ? flipthescriptconsulting.ca